Terms & Conditions

Welcome to UnlockVIN.com

By accessing and using our website, you agree to comply with the following terms and conditions. These terms govern your use of our services and constitute a legally binding agreement between you and UnlockVIN.com.

Acceptance of Terms

By using UnlockVIN.com to obtain a vehicle history report, you acknowledge and accept these terms and conditions. This agreement governs your interaction with our website and services.

Changes to Terms

We may update these terms periodically. Your continued use of the website after any changes indicates your acceptance of the revised terms, which will not apply retroactively.

Accuracy of Information

UnlockVIN.com provides information on an “as-is” basis, without warranties of accuracy, completeness, or suitability for any purpose. We do not assume liability for inaccuracies or errors in the data provided.

Intellectual Property

All intellectual property rights associated with our website and reports, including trademarks and copyrights, belong to UnlockVIN.com. Unauthorized use of our intellectual property may result in legal action.

Permitted Use

The information obtained through our vehicle checks is for personal, non-commercial use only. You may not use or rely on any data to identify individuals for any purpose other than vehicle-related interests.

Use of Personal Data

We may disclose your usage information to prevent, detect, or deter crime, or as required by law enforcement authorities.

Service Issues

If you encounter discrepancies in the vehicle check information, please contact our customer service promptly. We may monitor and record calls for training and quality assurance purposes.

Limitation of Liability

UnlockVIN.com and its employees disclaim any liability for losses or damages arising from your use of our website or reliance on the information provided, to the fullest extent permitted by law.

At UnlockVIN.com, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

   We may collect the following types of information:

   • Personal Information: Includes your name, email address, and payment details when you make a purchase.
   • Vehicle Information: Information about the Vehicle Identification Number (VIN) and other vehicle details provided by you for generating a report.
   • Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on each page.

2. How We Use Your Information

   We use your information to:

   • Provide and deliver the services you request, such as generating and delivering vehicle history reports.
   • Improve our website, services, and user experience.
   • Communicate with you about your orders, provide customer support, and respond to inquiries.
   • Protect against fraud, unauthorized transactions, and other potential security threats.

3. Data Sharing and Disclosure

   We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, or conducting analytics. These parties are bound by confidentiality agreements and are only permitted to use your data for specified purposes.

   Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies or courts).

4. Cookies and Tracking Technologies

   Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings, though this may affect the website’s functionality.

5. Data Security

   We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

   You have the right to access, update, or delete your personal information. 

7. Policy Updates

   UnlockVIN.com reserves the right to update this Privacy Policy at any time. Any changes will take effect immediately upon posting to our website. We encourage you to review this policy periodically to stay informed of any updates.

Return / Refund Policy

At UnlockVIN.com, we strive to deliver a seamless experience and accurate vehicle history reports. Please read our refund and return policy to understand your options and our commitment to customer satisfaction.

1. Non-Refundable Purchases

   All payments made on UnlockVIN.com are final and non-refundable. Once a vehicle history report is generated and delivered, it cannot be returned, refunded, or exchanged. This policy applies to all reports and services, as each report is custom-generated upon request.

2. Customer Responsibility

   Before completing your purchase, it is the customer’s responsibility to verify that all information, particularly the Vehicle Identification Number (VIN), is accurate. An incorrect VIN may result in an unusable report, and refunds will not be issued in these cases.

3. Exceptions for Technical Errors

   Although we maintain a strict no-refund policy, we understand technical errors can occur. If you are unable to access your report due to a technical issue on our end, please contact our customer support team immediately. We will make every effort to resolve the issue; however, refunds are not available for these exceptions.

4. Customer Support Assistance

   If you have questions or concerns about your order, please contact our customer support team at [cus-support@unlockvin.com]. We are committed to assisting you and addressing any issues promptly.

5. Policy Updates

   UnlockVIN.com reserves the right to update or change this Return/Refund Policy at any time without prior notice. Any changes will take effect immediately upon posting to our website. We recommend reviewing this policy periodically to stay informed of any changes.

Shipping Policy

Welcome to UnlockVIN.com! Our Shipping Policy explains how we process, deliver, and handle orders. Please review the following terms carefully.

1. Digital Delivery

   All vehicle history reports purchased on UnlockVIN.com are delivered electronically. Once payment is confirmed, your report will be generated and sent directly to the email address provided during checkout. Delivery is typically instant; however, in rare cases, it may take up to 15 minutes for the report to arrive in your inbox.

2. Delivery Confirmation

   You will receive a confirmation email with a download link to access your report. If you do not receive this email within 15 minutes of purchase, please check your spam or junk folders. For further assistance, contact our customer support team at [cus-support@unlockvin.com].

3. Accessing Your Report

   Reports can be accessed through the provided download link in your confirmation email. Please save a copy of your report for future reference, as access to the download link may expire.

4. Technical Issues

   If you experience any technical difficulties accessing your report, please reach out to our customer support team immediately. We will work to resolve any issues as quickly as possible.

5. Policy Updates

   UnlockVIN.com reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our delivery practices.

For additional questions or support, please contact our customer service

Order Cancellation Policy

1. No Refunds

   Final Sale: All payments made on UnlockVIN.com are non-refundable. Once a vehicle history report has been generated and delivered, refunds, exchanges, or cancellations are not offered.
   Accuracy of Information: Customers are responsible for ensuring all information, particularly the Vehicle Identification Number (VIN), is correctly entered before completing a purchase. Incorrect information may result in an inaccurate or unusable report, and refunds will not be provided in such cases.

2. Exceptions

   Technical Issues: While we have a strict no-refund policy, we understand that technical issues may arise. If you experience any problems accessing your report due to a technical error on our part, please contact us immediately. We will work to resolve the issue, though refunds are not included in this exception.

3. Customer Support

   If you have questions or encounter issues with your purchase, please reach out to our customer support team at [cus-support@unlockvin.com]. We are here to help and will do our best to address your concerns promptly.

4. Policy Updates

   UnlockVIN.com reserves the right to update or modify this No Refund Policy at any time without prior notice. Any changes will take effect immediately upon posting to our website. We recommend reviewing this policy periodically to stay informed about our refund practices.