Unlock VIN Car Inspection Report Company is committed to providing high-quality services and ensuring customer satisfaction. Please read our return and refund policy carefully to understand the terms applicable to your purchase.
1. Eligibility for Returns and Refunds
- Refunds or returns are only applicable for services purchased directly from Unlock VIN.
- Requests must be made within 7 days of the purchase date.
- Refunds are not applicable for reports that have been successfully delivered and are accurate based on the information available in public records and databases.
2. Non-Refundable Conditions
A refund will not be issued under the following circumstances:
- The customer entered incorrect VIN information.
- The customer was dissatisfied with the format or content of the report, provided it adhered to our service description.
- The requested information is unavailable due to limited or incomplete public records.
3. Refundable Conditions
You may be eligible for a refund if:
- The report was not delivered within the promised time frame.
- The report contained inaccuracies due to errors on our end (excluding public database inaccuracies).
- The payment was made erroneously or duplicated.
4. How to Request a Refund
- Email our customer support at [support@unlockvin.com] with the following details:
- Full name
- Order ID or transaction number
- Reason for requesting a refund
- Any supporting documents or screenshots, if applicable
- Refund requests will be processed within 3–5 business days of receipt.
5. Refund Process
- Approved refunds will be credited to the original payment method within 7–10 business days.
- Unlock VIN is not responsible for delays caused by your bank or payment processor.
6. Dispute Resolution
If you are dissatisfied with our refund decision, please contact us to escalate the matter. We strive to resolve all disputes amicably.
7. Contact Information
For any questions or concerns about our Return and Refund Policy, please contact us at:
- Email: [support@unlockvin.com]
- Phone: [+1807 697 1155]
We value your trust and aim to provide a transparent and fair policy for all our customers.